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INSIGHTS

Airline PSS Insights

Practical perspectives on Passenger Service Systems, airline technology and commercial decision-making, particularly for smaller and start-up airlines.

Perspectives from over 35 years in the industry

Drawing on over 35 years in the industry, I share observations on PSS selection, RFPs, implementations, migrations and supplier relationships.

Below are example article topics to establish the section and demonstrate your expertise.

Aircraft taking off at sunrise

Choosing the Right PSS for a Start-Up Airline

Key considerations for airline founders when comparing platforms, suppliers and implementation approaches.

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Aircraft on airport apron at sunrise

The Hidden Costs of PSS Contracts

A practical look at implementation costs, booking fees, support, distribution charges and longer-term commitments.

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Aircraft wing above the clouds at sunrise

Five Common Mistakes When Selecting a Passenger Service System

Lessons from real-world airline projects that help smaller carriers avoid costly missteps.

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